It’s hard to get by in this day and age without using email. We can come out to provide an email setup for you and show you how to use it! Our email experts can support you in setting up and using your email service whether in desktop or in your mobile. We will offer you the step-by-step explanations of set up processes and introduce your email service features.
Email configurations can vary by device. Computer Services Redcliffe offers all sort of email configurations from Gmail, Yahoo!, Outlook, Apple Mail and even your personal or custom company domain emails. If you are using email client programs such as Microsoft Outlook, Windows Live or Thunderbird that needs POP3 or SMTP configurations, you are on the right place as we will also have you covered.
In addition to our email setup service, we also provide support on email backup, archiving needs, exporting of contacts and calendars to a file for email client programs or even for personal backup. We can also help you solve common email problems below.
Email setup Redcliffe fix for email problems
Cannot send or receive emails – This common issue could have few possible causes, some of which are easy to identify while some might require further investigation. It could be problem on the account username and password, wrong configuration of outgoing and incoming mail server and port number.
Can receive emails but cannot send – Most of the time, this problem occurs when the outgoing SMTP server settings are not configured properly. Some email programs will require authentication from your user account to be able to send an email even it says that it is optional.
Can send emails but cannot receive – Emails usually send a bounce back message for emails that failed to be sent. One could easily look for this error message to point out the exact issue. This could also mean incorrectly configured incoming mail server settings or simply just a mail quota issue.
Compromised email account – If you have suspecting malicious access on your email account, it is best to immediately change your password on your email settings. We recommend all our customers to choose a very strong password on setting up their email accounts. It is also advisable to scan your computer for viruses to prevent account hacking in the future.
Our email setup service is of course not limited to the above mentioned issues. You can always give us a call at 3155 2004 and we will help you with your email and computer problems. Computer Services Redcliffe is open 7 days a week from 7am up to 10pm and even on holidays. We also provide onsite services to residents and small businesses anywhere in Redcliffe which is absolutely free of call out fees and travel costs. Our expert technicians can also assist you remotely on your computer to help and assist you.
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Please use this form to let us know about your computer problems and our team will get in touch with you shortly.